Resolution Education USA

Resolution Education USA, headquartered in Minneapolis, Minnesota, helps organizations nationwide keep their people safe from workplace aggression, conflict and violence. Its training covers de-escalation, workplace violence prevention, conflict resolution, phone and chat de-escalation, restraint and restrictive practices, BERT and active shooter response, along with Train the Trainer courses and e-learning.

Every program follows the company’s A.D.P. (Awareness, De-escalation, Protection) framework and is tailored to each client’s policies, incident history and safety obligations. With over 30 years of experience, its trainers use practical, scenario-based role-plays that prepare staff for the real situations they face on the job.