Analog Voice Logger

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Analog Voice Logger

By S.K. Infotech Pvt. Ltd. (30+ days ago)

Voice Logger is a multi-channel voice logging tool that works with audio channels as well as analog and digital telephone lines. Voice Logger helps in improving customer service by enabling your support staff and supervisors to review the actual telephone conversation with your customer, ensuring that you can immediately address pending issues quickly and fairly.
Standard Features -
• Audio logs of all calls.
• User friendly, easy-to-use and browser-based user interface.
• Multi-user login facility with different access levels.
• Ability to search through call details to locate specific calls as well as matching records.
• Flexible and easy to implement.
• Voice quality is maintained as such.
• Supports Analog, Digital and IP Telephone lines and any kind of audio input.
• Quality voice compression and archiving capability.
• Stores call details like incoming/outgoing, date and time of call, duration of call, caller ID, dialed ID.
• Generate advanced reports.
• System is capable of providing SMS details also.
• ** Facility to write comment in language of your wish.
• ** Facility to hear or monitor Live call on client PC.
• ** Automatic Data Duplication facility to secure from any kind of data loss.

NOTE: ** Means special features provides by the system.


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Contact S.K. Infotech Pvt. Ltd.
“The Hub”, 2nd Floor, Lane No. 6, North Main Road, Koregaon Park, Pune- 411001, , Pune, Maharashtra, 411001, India
phone: 9561579797 fax: 02026150090
http://www.skinfotechindia.com/
Email




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